Stopping Fraud Against the Elderly Why it happens here and what to do about it

Stopping Fraud Against the Elderly Why it happens here and what to do about it

Burman, Critton, Luttier and Coleman LLP Blog

By Benny Lebedeker

Florida has long been a mecca for retirement. In 2005 approximately 400,000 retired to this state, which was three times the amount of people who retired to California and Arizona. Approximately 17% of the State’s population is over the age of sixty five, and in some counties the percentage of residents over that age tops 30%. Unfortunately while Florida’s subtropical climate and beautiful beaches are a magnet for retirees, those same virtues also attract the con men and unscrupulous businessmen who prey on them. Often the adult children of elderly parents are left picking up the pieces left behind after a parent has been defrauded. Just as often elderly people who have been the victims of fraud are so embarrassed by the fact that they have been taken advantage of that they don’t tell their children or relatives what has happened. Consequently, as is often the case in life, an ounce of prevention is worth a pound of cure. Here are some tips to combat fraud against the elderly:

  1. Be familiar with your parents’ financial activity: Although financial institutions have a statutory duty under F.S. § 415.0134 to report suspected elderly abuse or exploitation, the hard cold reality is that these institutions are businesses which strive to be as efficient and profitable as possible. Therefore banks and brokerage houses typically act to protect their own interests, and often fail to comply with statutory reporting requirements. Moreover, the trend in banking and financial services has long been toward insulating themselves from liability and eliminating the direct, person to person, contacts which are often so critical to spotting fraud. Does you parent have a safe deposit box? You can bet the safe deposit box agreement limits or eliminates the bank’s liability for theft from that box. Does your parent have a checking account? You can bet that over the years the bank has consistently limited the amount of information available to your parents in their monthly statements. Very few bank provide canceled checks anymore, and many of them are pushing clients into on-line banking. These changes typically make it harder for your parents to manage their financial affairs. You should take the time to learn what accounts your parents have and at what institutions. If possible you should have duplicate statements sent to your home, and you should review them for changes in patterns of financial activity. For instance, if you begin to see large checks made out to cash, or frequent withdraws which do not seem to be tied to any specific bill or debt, make a gentle inquiry regarding the purpose of the expenditures.
  2. Simplify, Simplify: A collary of the first rule is to simplify your parents’ financial lives. Where possible, eliminate multiple bank and brokerage accounts, and suggest that your parents use a single branch for their banking. It is much easier to keep track of what is going on if fewer accounts are involved. Very few retired persons need complicated investment strategies or products. Quite simply, most senior citizens need to preserve capital and reduce expenditures – not play the stock market or invest in complicated business ventures.
  3. Teach Mom and Dad to hang up the Phone: Unfortunately, a large number of scams still begin over the telephone. Scammers know that senior citizens often live alone and are isolated, that they are more polite, and that they tend to have more time to speak on the phone. Consequently, scammers have learned over the years that repeat calls and lengthy (sometimes pressuring or threatening) conversations can lead to an elderly person giving financial information out over the phone, or agreeing to a “purchase” or “investment” that is just the first step in a scam. Tell Mom and Dad to never give out personal or financial information over the phone – and that it’s o.k. to simply hang up on someone who seeks this information. Finally, the “Do-Not-Call” registry can prevent many of these calls from ever taking place.
  4. Watch the Usual Suspects: Confidence schemes and frauds typically dress up as legitimate business ventures, and time and again we see the same “covers” being used. These often include the following types of businesses:
  • Contractors
  • Life Insurance/Annuities/Viatical Salesmen
  • Debt Consolidators and Mortgage Brokers
  • Anyone offering a prize or a chance to participate in a contest

Advise your elderly parents that they should avoid any transaction which requires a “deposit” or “fee” up front. The most basic schemes involve transactions where the con man advises the victim that he or she has to pay an initial sum for “materials” (contractor scam), an “initiation fee”, “origination fee”, or “application fee” (financial institution/investment scams); or a “registration fee” or “shipping fee” (contests) and then simply disappear with the victim’s money. Remember, if it sounds too good to be true, it probably is.

The sad reality is that in today’s go-go money is all that matters world no one will look after your elderly parents but you. Your parent’s financial institutions need to maximize profit by providing minimal services in exchange for a maximum fee, law enforcement and prosecutor’s budgets are being slashed, and the old fashioned neighborhoods where everyone watches out for everyone else is pretty much a thing of the past. If you believe a parent has been taken advantage of and would like to see if you have legal recourse, feel free to contact us at Burman, Critton, Luttier & Coleman.

What a Change in Florida’s Insurance Bad Faith Law Can Mean for You: Greater Exposure to Liability

What a Change in Florida’s Insurance Bad Faith Law Can Mean for You: Greater Exposure to Liability

Law Firm of Burman, Critton, Luttier and Coleman

Insurance companies are required by Florida statute and by common law to act in good faith when negotiating a claim on behalf of its insured. An example illustrates this concept. Assume you are involved in a car accident that was, at least in part, your fault. You have an insurance policy that covers bodily injuries sustained by the other driver up to $50,000 per claim (or $100,000 per accident). If the person you hit was injured and makes a claim for such injuries, your insurance company has a duty to investigate the claim, settle the claim if it is reasonable under the circumstances, keep you informed of the status of the claim and minimize your exposure to liability beyond the limits of your insurance policy. Thus, if the person you hit has a claim that equals or exceeds $50,000, your insurance company generally has a duty to try settle that claim for the policy limit of $50,000. If the insurance company does not and the case proceeds to trial, there is a possibility the person you hit will obtain a verdict against you for more than the $50,000 limit. Without the protection of insurance bad faith laws, you would be responsible for the difference. So if the verdict was $250,000, you would be responsible for the amount that exceeds your policy – $200,000. However, that is where Florida’s bad faith law comes into play. If the insurance company acted in bad faith in refusing to settle the claim, the insurance company can be held liable for the $200,000.

Simply put, insurance bad faith laws keep insurance companies honest because they provide consequences if your insurance company does not act in good faith in protecting your interests. At the same time, they can protect you against liability for the $200,000 excess in the example above. The governor and Florida legislature are proposing significant changes to Florida’s bad faith law that may give your insurance company little incentive to protect your interests and also puts a far greater burden on you, the insured, to supply information, paperwork, medical records and additional information. Nevertheless, the current bad faith laws are still in place and the attorneys at Burman, Critton, Luttier & Coleman have many years of experience handling such insurance claims and fighting for clients that are victims of insurance bad faith. Should you have questions regarding your rights, please do not hesitate to contact our office.

New Guidelines for Children’s Car Safety Seat Use

New Guidelines for Children’s Car Safety Seat Use

Burman, Critton, Luttier and Coleman LLP Blog

By Dean Xenick

Unfortunately, every year thousands of young children are killed or injured in car crashes. In fact, automobile accidents are the leading cause of death for children ages 4 and older. You can help keep your child safe by properly using car safety seats each and every time your child is transported in a vehicle.

On March 21, 2011 the American Academy of Pediatrics (“AAP”) released its updated car safety seat recommendations, which were published in the April 2011 issue of Pediatrics. The most significant change is that the AAP is now recommending that parents keep their toddlers in rear-facing car seats until age 2, or until they reach the maximum height and weight for their seat. The AAP also advises that most children will need to ride in a belt-positioning booster seat until they have reached 4 feet 9 inches tall and are between 8 and 12 years of age. Another recommendation is that children should ride in the rear of a vehicle until they are 13 years old.

These new recommendations differ from the AAP’s previous policy, released in 2002, which recommended that it was safest for infants and toddlers to ride rear-facing up to the limits of the car seat, citing age 12 months and 20 pounds as a minimum. As a result, many parents turned the seat to face the front of the car when their child turned one year old.

As the March 21, 2011 AAP release states:

“Parents often look forward to transitioning from one stage to the next, but these transitions should generally be delayed until they’re necessary, when the child fully outgrows the limits for his or her current stage,” said Dennis Durbin, MD, FAAP, lead author of the policy statement and accompanying technical report.

“A rear-facing child safety seat does a better job of supporting the head, neck and spine of infants and toddlers in a crash, because it distributes the force of the collision over the entire body,” Dr. Durbin said. “For larger children, a forward-facing seat with a harness is safer than a booster, and a belt-positioning booster seat provides better protection than a seat belt alone until the seat belt fits correctly.”

While the rate of deaths in motor vehicle crashes in children under age 16 has decreased substantially – dropping 45 percent between 1997 and 2009 – it is still the leading cause of death for children ages 4 and older. Counting children and teens up to age 21, there are more than 5,000 deaths each year. Fatalities are just the tip of the iceberg; for every fatality, roughly 18 children are hospitalized and more than 400 are injured seriously enough to require medical treatment.

New research has found children are safer in rear-facing car seats. A 2007 study in the journal Injury Prevention showed that children under age 2 are 75 percent less likely to die or be severely injured in a crash if they are riding rear-facing.

“The ‘age 2’ recommendation is not a deadline, but rather a guideline to help parents decide when to make the transition,” Dr. Durbin said. “Smaller children will benefit from remaining rear-facing longer, while other children may reach the maximum height or weight before 2 years of age.”

Children should transition from a rear-facing seat to a forward-facing seat with a harness, until they reach the maximum weight or height for that seat. Then a booster will make sure the vehicle’s lap-and-shoulder belt fit properly. The shoulder belt should lie across the middle of the chest and shoulder, not near the neck or face. The lap belt should fit low and snug on the hips and upper thighs, not across the belly. Most children will need a booster seat until they have reached 4 feet 9 inches tall and are between 8 and 12 years old.

Children should ride in the rear of a vehicle until they are 13 years old.

Although the Federal Aviation Administration permits children under age 2 to ride on an adult’s lap on an airplane, they are best protected by riding in an age- and size-appropriate restraint.

“Children should ride properly restrained on every trip in every type of transportation, on the road or in the air,” Dr. Durbin said.

Buckling up your child is the easy part. However, choosing the right seat for your child can be a daunting task, especially with so many different car safety seats on the market today.

The type of car safety seat your child needs depends on several factors, including your child’s size and the type of vehicle you have. The following information from the AAP offers guidance on choosing the most appropriate car safety seat for your child.

Here is an abbreviated list of the AAP’s recommendations regarding car safety seats, taken from the APP website, www.healthychildren.org.

Infants and toddlers—rear-facing

The AAP recommends that all infants should ride rear-facing starting with their first ride home from the hospital. All infants and toddlers should ride in a Rear-Facing Car Safety Seat until they are 2 years of age or until they reach the highest weight or height allowed by their car safety seat’s manufacturer.

Types of rear-facing car safety seats

There are 3 types of rear-facing car safety seats: infant-only seats, convertible seats, and 3-in-1 seats. When children reach the highest weight or length allowed by the manufacturer of their infant-only seat, they should continue to ride rear-facing in a convertible seat or 3-in-1 seat.

Toddlers and preschoolers—forward-facing

All children 2 years or older, or those younger than 2 years who have outgrown the rear-facing weight or height limit for their car safety seat, should use a Forward-Facing Car Safety Seat with a harness for as long as possible, up to the highest weight or height allowed by their car safety seat’s manufacturer. It is best for children to ride in a seat with a harness as long as possible, at least to 4 years of age. If your child outgrows his/her seat before reaching 4 years of age, consider using a seat with a harness approved for higher weights and heights.

School-aged children—booster seats

Booster seats are for older children who have outgrown their forward-facing car safety seats. All children whose weight or height is above the forward-facing limit for their car safety seat should use a Belt-Positioning Booster Seat until the vehicle seat belt fits properly, typically when they have reached 4 feet 9 inches in height and are between 8 and 12 years of age. The owner’s manual that comes with your car safety seat will tell you the height and weight limits for the seat. As a general guideline, a child has outgrown his forward-facing seat when any one of the following is true:

  • He/She reaches the top weight or height allowed for his/her seat with a harness. (These limits are listed on the seat and also included in the instruction booklet.)
  • His/Her shoulders are above the top harness slots.
  • His/Her ears have reached the top of the seat.

For more information on this topic, including all of the AAP’s recommendations for how to shop for, install, and use child car safety seats, visit the HealthyChildren.org website by following this link: http://www.healthychildren.org

You can also view the AAP’s March 21, 2011 News Release with the updated guidelines here: http://www.aap.org/advocacy/releases/carseat2011.htm.

At Burman, Critton, Luttier & Coleman, making a difference and keeping our communities and children safe is very important to us. If you have questions regarding child safety seats or defective products, please do not hesitate to contact our office.